BRIDGES MEDICAL PRACTICE
Trinity Square Health Centre
24 West Street
Gateshead, NE8 1AD
☎ 0191 300 9889
Email: ngccg.bridgesmedicalpractice@nhs.net
www.bridgesmedicalpractice.co.uk

Patient Questionnaire – September 2019

•	Do you use patient online services? 
Yes - 9
No - 18

•	Did you know that you can view part of your medical record, book appointments, order repeat medication and see test results if you have online access?
Yes - 18
No - 9

•	Are you aware you can self-refer yourself to the Physiotherapy Service without the need to see a doctor?
Yes - 11
No - 16

•	Are you aware that patient information about illnesses can be found at Patient.co.uk and NHS.uk?
Yes - 19
No - 8

•	Are you aware we offer free NHS Health Checks for patients aged between 40 and 74?
Yes - 15
No - 12

•	How do you find access to the practice is in general?
Good x14
Ok x5
	Brilliant x1
	Poor x2
	Excellent x2
	Great x1

•	How do you find the staff in terms of their knowledge, professionalism and helpfulness?
Good x4
Ok x4
Great x3
Very good x5
	Excellent x3
	Pleasant x2
	Helpful x3
	Brilliant x1

•	Any other comments?

Sometimes hard to get an appointment x2
Keep up the good/great work x2
Feel privileged to have the help and the support of the surgery.