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Feedback & Complaints

The doctors and staff at Bridges Medical Practice are committed to providing high quality healthcare and services to patients. We make every effort to give the best service possible to everyone who attends our practice.

We are always looking to improve our service and feedback from patients is important to us. There are many ways in which you can provide valuable feedback, either in person, in writing or telephone, to the doctor, practice manager or other members of the team.

You may also fill in the Friend and Family Test online or at the surgery.

If you are concerned about your care our practice manager will be very happy to listen to these concerns and take appropriate action.

There is also the option to make a complaint.

Further details are provided in the Feedback / Complaints leaflet.

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Trinity Square Health Centre, 24 West Street, Gateshead, Tyne and Wear, NE8 1AD
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