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Call 111 - When it is less urgent than 999

Telephone Advice

telephone advice header

If you need telephone advice, a receptionist will try and connect you to a doctor if they are free.

Doctors can not be interrupted during consultations.

If the doctor is not free, receptionists will tell you when your regular doctor is next in and leave that doctor a message asking them to call you back at some point during their working day.

If you require urgent telephone advice the same day, the receptionist will pass on your request to the doctor on duty for emergencies for the day, who will attempt to speak to you or ring you back when they are free.

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Dean Taxis